Terms & conditions

This page explains to you the terms and conditions upon which we supply any of our products listed on our website to you. Kindly read the following terms and conditions carefully prior to ordering any Products from our website. You should understand that by placing orders for any of our Products, you accept all of these terms and conditions.

Please keep in mind that if you question any of these terms and conditions, you shouldn’t order any Products from our website.

Your status

By placing an order via our site, you guarantee that:

  • you are at least 18 years old
  • you are legally able to enter into binding contracts.

How the contract is established between you and us

After ordering for any product, you will receive an e-mail acknowledging that your order has been received. Kindly note that this does not intend that we have accepted your order. Your order,to us,constitutes an offer to purchase a Product. The contract will only be established when we dispatch your product.

The Contract will link up only to those Products that are dispatched by us. We will not be held to supply any other Products that may have been a part of your order until and unless such Products have been dispatched.

Consumer rights

If you are doing contract as a consumer, you may withdraw a Contract at any time in between fourteen (14) working days, right from the day after the establishment of the contract. In such case, you will receive a complete refund of the price that is paid for the Products as per our refund policy. To cancel a Contract, it is important that we are informed in writing. You also have to return the Products to us right away, in the same condition you received them in, and at your own risk and cost. You have a legal obligation of taking reasonable care of the Products as they are in your custody. If you fail to abide by this obligation, we may hold the right of action for compensation against you. We are not capable of canceling a contract against a personalized or perishable Product unless they are defective. This provision does not disturb your other legal rights as a customer.

Availability and delivery

The order you placed will with reasonable endeavor be carried out by the delivery schedule that is set out in Dispatch Confirmation, if  there is no specified delivery date, then within a reasonable time, until there are exceptional conditions.

Risk and title

From the time of delivery,Products you are returning will be at your own risk.

You‘ll get the ownership of the Products only when we receive complete payment of all sums due relating to the Products, including the delivery charges.

Product prices

Product prices and the delivery charges can be changed at any time we want to, but changes will not affect those orders we have already Dispatched.

Our website contains a great number of Products and it’s always possible that, in spite of our best efforts, some of our Products listed on our website may be incorrectly priced. We’ll normally verify prices as a  part of our dispatch procedures so that, where the correct price of a Product is less than our submitted price, we will bill the lower amount while dispatching the Product to you. If the correct price of a Product is higher than the price mentioned on our website, we will normally, at our choice, either contact you for the instructions before dispatching the Product, or decline your order and inform you of such refusal.

We,under no obligation,are to provide you with the Product at the incorrect (lower) price, even after se you a Dispatch Confirmation, when pricing error is clear and unmistakable and could have fairly been accepted by you as an error.

Payment for all Products has to be done by debit or credit card. We accept payment with Mastercard, Maestro, Visa, Discover Card, Visa Electron, Amex, and Diners Club.

Our refund policy

When you return a Product to us:

Since you have canceled the Contract between us within fourteen (14) day cooling-off period, we will process the refund because of you as soon as possible, in any case, within thirty days of the day you passed on notice of cancellation. In such case, we will refund the Product price in full, and any relevant delivery charges. Though, you will be accountable for the cost of returning that productto us;

For any other purpose, we will inspect the returned Product and will process your refund within a reasonable period of time. We will usually process the refund due to you as soon as possible and, in any case, within thirty (30) days of the day we received your return. We will refund the price of a defective Product in full, any applicable delivery charges.

We will usually refund any money received from you using the same method originally used by you to pay for your purchase.

Certain items are excluded from our returns policy inc. personalized, perishable, made to measure and gift vouchers. This does not affect your statutory rights.

Warranty

We warrant to you that any Product purchased from us through our site will, on delivery and for the following twelve (12) months, conform in all material respects with its description, be of satisfactory quality, and be reasonably fit for all the purposes for which products of that kind are commonly supplied provided that said Product has been used in accordance with the manufacturers usage instructions.

Our liability

If we fail to abide by these terms and conditions, we will just be accountable to you for the purchase value of the Products and any losses that you suffer due to our failure to fulfill which are a foreseeable result of such failure.

We will not be accountable for losses that ensue from our failure to keep to these terms and conditions that come under the following categories (a) loss of business, (b) loss of income or revenue, (c) loss of profits, (d) loss of data, (e) loss of anticipated savings, or (f) waste of office time or management. However, it will not prevent claims for damage to or loss of your tangible property that are predictable or any other claims for the direct loss that are not omitted by categories (a) to (f).

Nothing in these terms and conditions limits or excludes our liability for:

  • fraud or fraudulent misrepresentation;
  • death or personal injury resulted from our negligence;
  • defective products under Consumer Protection Act 1987; or
  • matter of any other sort for which it would be unlawful for us to exclude or tend to exclude our responsibility.

Import duty

If you place an order for the Products from our website for delivery outside the state, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.

Please also note that you must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable for any breach by you of any such laws.

Written communications

Applicable laws require that some of the information or communications we send to you should be in writing. When using our website, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you the information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

Transfer of rights and obligations

The contract between you and us is binding on you and us and on our respective successors and assignees. You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations arising under it, without our prior written consent. We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.

Events outside our control

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by any act or omission outside our reasonable control, including, without limitation, industrial action, civil commotion, terrorist attack, war, fire, explosion, storm, flood, earthquake, epidemic or other natural disaster, any impossibility of the use of transport, any impossibility of the use of telecommunications and the acts, legislation, regulations or restrictions of any government.

Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavors to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.

Waiver

If we fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under the Contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this will not constitute a waiver of such rights or remedies and will not relieve you from compliance with such obligations. A waiver by us of any default will not constitute a waiver of any subsequent default. No waiver by us of any of these terms and conditions will be effective unless it is expressly stated to be a waiver and is communicated to you in writing.

Severability

If any of these terms and conditions or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

Entire agreement

These terms and conditions and any document expressly referred to in them constitute the whole agreement between us and supersede all previous discussions, correspondence, negotiations, previous arrangement, understanding or agreement between us relating to the subject matter of any Contract. We each acknowledge that, in entering into a Contract, neither of us relies on, or will have any remedies in respect of, any representation or warranty (whether made innocently or negligently) that is not set out in these terms and conditions or the documents referred to in them. Each of us agrees that our only liability in respect of those representations and warranties that are set out in these terms and conditions (whether made innocently or negligently) will be for breach of contract. Nothing in this clause 18 limits or excludes any liability for fraud.

Our right to vary these terms and conditions

We have the right to revise and amend these terms and conditions from time to time. You will be subject to the policies and terms and conditions in force at the time that you order Products from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these terms and conditions before we send you the Dispatch Confirmation (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within seven (7) working days of receipt by you of the Products).

Law and jurisdiction

Contracts for the purchase of Products through our site and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by the law of the USA. Any dispute or claim arising out of or in connection with such Contracts or their formation (including non-contractual disputes or claims) will be subject to the non-exclusive jurisdiction of the courts of the USA.